Terms and Conditions
Version date: 1 September 2011
Stratus – Terms of Business
A contract including these terms and conditions (as amended and supplemented from time to time, including the Stratus Website terms and conditions) will exist between Stratus Swimming School (“Stratus”) and each Stratus customer when Stratus has taken the customers booking (the “Agreement”). Each member or parent/guardian of a junior member agrees with the following:
Re-booking procedure - Towards the end of each term, the dates and cost of the following term will be made available. Full payment for the next term’s sessions/lessons must be made in advance, two weeks before the end of term and if payment is late, you may lose your place/membership.
Emergency procedures (to learn and teach your children) - One whistle is a warning to user.
One long blast is a signal for both swimmers and spectators to evacuate the pool area.
Notice - Please give us as much notice as possible if you/your child is to stop being a member of Stratus and a minimum of one months notice. It should be noted that Stratus reserves in its sole discretion and without the need to give any reason, the right to terminate membership.
Rules - No men are allowed in the ladies changing rooms. No women are allowed in the male changing rooms. Men - if your child cannot get changed alone you must take them into the men’s changing rooms (even if your child is a girl). Women - if your child cannot get changed alone you must take them into the women’s changing rooms (even if you child is a boy). You must supervise your child/children at all times. Swimmers must shower before they enter the water. Shoes must be removed, or overshoes worn before entering the changing room or poolside (whichever comes first). No push chairs are allowed in changing rooms or on poolside. Inappropriate behaviour by a child may result in the child being asked to leave the lesson. You agree to comply with the emergency procedures in place from time to time and comply with instructions from Stratus staff. You agree to report any accident, injury or damage immediately to Stratus. You agree to comply with notices and signs on display in the centre. All jewelry (except wedding rings) must be removed before entering the water. During lessons parents must not interrupt or communicate with the teacher, distract the pupils or approach the poolside, unless it is a matter of health and safety, as you may endanger the safety of the pupils and other pool users. No photography whatsoever is allowed in and around the swimming pool and changing areas. Photographic equipment includes video recorders, camcorders, mobile phones with imagery equipment, cameras etc.
Cancellations/Refunds - Stratus reserves the right to cancel or amend lessons and courses in exceptional circumstances. Stratus will determine refunds in its sole discretion, for example, Stratus is under no obligation to refund lessons that may be cancelled due to adverse weather power failure, disasters, terrorism, war and pandemics. Stratus will not be liable for any other expenditure incurred or loss sustained by the member arising from the lessons/sessions purchased / cancelled. Stratus reserves the right to refuse or cancel any booking without giving any reason, to refuse admission, to reject an application of membership and to withdraw membership. Stratus can add to, change, withdraw or cancel facilities or activities without notice.
Liability - Stratus and the pool owners do not accept any responsibility for any incident that was the responsibility of the swimming teacher in charge of the class or lesson in which the incident occurred - full liability, in such cases, is with the teacher delivering the lesson. - Parents/guardian’s give their permission for their child to be supported/manually helped both in or out of the water by any member of Stratus staff. Parents/guardian’s give permission for Stratus to take photographs and cctv/video images. Stratus will not be liable for the loss of, or damage to, property or injury, illness or death, unless caused by it’s own negligence. Stratus will not be held liable for the actions of third parties, and, therefore excludes to the fullest extent possible by law, any liability arising from any third party. All Stratus photography, logos and illustrations are the copyright of Stratus. Any scanning or reproduction of any of the above without our written agreement will be regarded as being in breach of our copyright and dealt with accordingly. In consideration for allowing the member to become a member and allowing the member to participate in organised Stratus functions you hereby take the following action for the member and yourself: (a) you waive, release, and discharge Stratus its owners, directors, employees, volunteers, agents and coaches and any other person related to Stratus, from any and all claims or liabilities for death, personal injury, property damage, theft or damages of any kind, which arise out of or relate to the members participation in, or traveling to and from any Stratus session or function; (b) you agree not to sue any of the persons or entities mentioned above for any of the claims or liabilities that you have waived, released or discharged herein; (c) you will indemnify and hold harmless the persons or entities mentioned above from any claims made or liabilities assessed against them as a result of your actions during an organised Stratus session or function. The Agreement is governed by English law and any dispute will be dealt with under the exclusive jurisdiction of the courts of England and Wales.
In addition to the above General Terms, each member or parent/guardian of a junior member of the triathlon club agrees with and to the following (in the event of inconsistency between these terms and the General Terms, these terms will govern):
That they will abide by and procure the member to abide by all British Triathlon and Stratus codes of conduct, rules and terms and conditions as published from time to time. That the member will be a member of British Triathlon at all times including for insurance purposes. If membership of British Triathlon fails to provide insurance then the member will obtain their own insurance. That they will supply their current British Triathlon Membership Number to Stratus via email. Parents/guardians give consent for their child to take part in the coaching sessions and understand and agree that their son/daughter/child in my care, participates in coaching sessions under the instruction of British Triathlon coaches entirely at his/her own risk. The parent/guardian are required to stay and watch the session.
It is the parent’s/guardian’s responsibility to ensure that his/her child’s bike is in a safe condition to ride. All riders must wear a cycling helmet at all times during the coaching sessions. That the member will wear a British Standard approved cycle helmet to all club cycling sessions and any other equipment as specified by Stratus from time to time.
That the member is at least 8 years of age. That you know of NO reason why the member cannot participate. That the member is free from any known medical condition that may be aggravated by the physical exertion required. If you have any concerns about your child participating in any form of physical activity, please consult your GP before giving permission for your child to take part in the coaching sessions. You will advise Stratus in writing of any change in the members physical condition which may affect the members ability to participate.
Junior Member Code of Conduct
Stratus is fully committed to safeguarding and promoting the wellbeing of all its members. The club believes that it is important that members, coaches, administrators and parents associated with the club should, at all times, show respect encouraged to be open at all times and to share any concerns or complaints that they may have about any aspect of the club with Sarah Avery.
As a member of Stratus you are expected to abide by the following junior club rules:
All members must play within the rules and respect officials and their decisions. All members must respect opponents. Members should keep to agreed timings for training and competitions or inform their coach or team manager if they are going to be late. Members must wear suitable kit – for training and events, as agreed with the coach/team manager. Members must pay any fees for training or events promptly. Junior members are not allowed to smoke on club premises or whilst representing the club at competitions. Junior members are not allowed to consume alcohol or drugs of any kind on the club premises or whilst representing the club.
Code of conduct for parents
British Triathlon is committed to maintaining the highest possible standards of behaviour and conduct at all Triathlon, duathlon and related multi-sport events. The British Triathlon ‘Code of Conduct for parents’ summarizes the essence of good ethical conduct and practice within Triathlon. This applies not only to parents, but also to guardians, career’s, families and spectators alike. All such individuals have a responsibility to act with integrity, in accordance with the standards set by British Triathlon below:
Respect the rights, dignity and worth of every person, within the context of the Sport. Treat everyone equally and sensitively, and do not discriminate on the grounds of age, gender, ethnic origin, religion, sexual orientation or disability. Encourage your child to learn the British Triathlon rules and compete within them. Publicly accept officials’ judgments and abide by their instructions, providing they do not contradict the spirit of this code. Teach your child to respect the event officials. Help your child to recognise good performance, not just results to avoid undue disappointment. Never punish or belittle a child for losing or making mistakes. Support your child’s involvement and help them to enjoy their sport. Remember that the aim of the Sport is for the children to have fun, improve and feel good. Set a good example by applauding all good performance, whether by your child or by another. Use correct and proper language at all times. Remember that young people learn best by example. Recognise the value and importance or volunteers, coaches, referee’s and event organisers – it is their time and dedication that keeps the sport alive. Young people are involved in organised sport for their enjoyment – not yours, so do not force your child to take part.